Contact Us
We're here to help with all your logistics needs. Reach out to our team for assistance.
Get in Touch
Our Offices
Banjul Headquarters
IC PLAZA Cooperative Junction Westfield
SereKunda The Gambia
+220 3951020
info@dcfagency.com
Dakar Office
456 Senegal Street
Dakar, Senegal
+221 987 654 321
dakar@dcflogistics.gm
Freetown Office
789 Leone Road
Freetown, Sierra Leone
+232 345 678 901
freetown@dcflogistics.gm
Business Hours
Note: Our customer support team is available 24/7 for urgent inquiries.
Frequently Asked Questions
How can I track my shipment?
You can track your shipment by entering your tracking number on our tracking page. Alternatively, you can contact our customer service team with your tracking number for assistance.
How do I request a quote for logistics services?
You can request a quote by filling out our quote request form on the website, or by contacting our sales team directly via phone or email. Please provide as much detail as possible about your shipment for an accurate quote.
What documents do I need for customs clearance?
Required documents typically include a commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and any specific permits or certificates required for your type of goods. Our customs clearance team can provide guidance based on your specific shipment.
How long will my shipment take to arrive?
Delivery times vary based on the service selected, origin, destination, and customs clearance processes. Air freight typically takes 3-7 days, while sea freight can take 20-45 days depending on the route. For a more accurate estimate, please contact our customer service team.
Ready to Ship with DCF Logistics?
Experience seamless logistics solutions tailored to your business needs.